Privacy notice
Last updated: October 2026
This is a courtesy translation. The Spanish version of this notice (Aviso de privacidad) is the binding one.
In short: we use the data you send through the form only to answer your quote request. This site doesn't store it: it reaches our sales team by email. The site uses no advertising cookies and doesn't track its visitors; it only counts visits, without personal data.
Who is responsible for your data
Tecnología y Manufactura Loan S. de R.L. de C.V. (Grupo LOAN), based in Querétaro, Querétaro, Mexico, is responsible for the personal data you provide through this site.
For anything related to your personal data, write to us at direccion@grupoloan.com.mx.
Data we collect
Through the quote form we collect:
- Your name and your company’s name.
- Your email address and phone number.
- The service and material you are interested in, if you choose them.
- Your message and the files you attach, such as drawings or models of your part.
Along with your request, we record the date and time it was sent and the page it was sent from.
We don't ask for sensitive personal data. Please don't include any in your message or your files.
If you write to us on WhatsApp or by email, we receive the data you choose to share in that conversation.
What we use your data for
We use your data to make first contact with you about your request:
- To answer your quote request.
- To contact you to clarify the details of your part.
- To send you the quote and follow up on it.
We don't use your data for other purposes, such as sending you advertising, without asking for your consent first.
By checking the box on the form, you accept this notice and the processing of your data for these purposes.
How your data is handled
This site doesn't store your data or your files. When you send the form, your request and your files are emailed to our sales team, and the site keeps no copy. We send a confirmation to your email address with the service and material you chose.
To work, the site uses these providers, which process the data only to provide their service:
- Cloudflare, which hosts the site, processes the form submission, checks that a person is sending it, and counts visits (see “Cookies and analytics”).
- Resend, which delivers the email with your request and the confirmation we send you.
- Zoho Mail, the email service where we receive it.
To prevent abuse, the site uses your IP address temporarily to limit how many requests can be sent per minute. It isn't stored with your request.
Also to prevent automated submissions, the form uses Cloudflare Turnstile, which checks technical data from your browser and connection to tell a person from a program. According to Cloudflare, that data is used only to detect bots, not to identify you or build profiles. That's why the form needs JavaScript; without it, you can write to us on WhatsApp or by email.
We don't sell your data or share it with third parties for their own purposes.
Once a year we delete emails with requests older than 12 months, except those from customers we have a business relationship with.
Your ARCO rights
You have the right to access, rectify and cancel your personal data, or to object to its processing (known in Mexico as ARCO rights), and to withdraw your consent.
To exercise them, write to us at direccion@grupoloan.com.mx with:
- Your name and a way to reply to you.
- A document that proves your identity.
- Which right you want to exercise, and over which data.
We'll reply through the same channel, within the time limits set by Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
Limiting the use of your data
If you want us to stop contacting you or to limit the use of your data, write to us at direccion@grupoloan.com.mx.
Changes to this notice
If this notice changes, we will publish the new version on this page with its update date.
If the site ever stores requests, or uses cookies or tracking tools, we will update this notice before doing so.